Frequently Asked Questions
1 / How can I find a family doctor?
To find a family doctor, you can register on the waiting list of the Family Doctor Access Desk ( GAMF ).
2 / What should I do if my health insurance card has expired?
If your RAMQ card has expired, you must contact RAMQ at 514-864-3411 to obtain a temporary number.
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For patients without a valid or temporary health insurance card, fees may apply.
3 / Do you offer blood sampling services?
We work with Laboratoire CDL to offer a variety of laboratory services. This is a private service. Therefore, fees are charged for these services.
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These services are covered by most private insurances. Appointments are not required for our laboratory analysis service
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You can also book an appointment with the public health system via service clic santé.
4 / Is there a fee for filling out a medical form?
Yes, fees may apply. To see the fee schedule suggested by the Fédération des médecins omnipraticiens du Québec, refer to the following link .
5 / How do I get my test results?
By registering for the Carnet santé Québec , you will have access to the reports of your medical imaging examinations, as well as to your blood test results, urine tests and other samples.
6/ How do I renew my medication?
Pharmacists are authorized to extend your regular medication for up to a further year.
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If you need to renew your regular medication, be sure to make an appointment with your doctor. This is because your doctor must routinely re-evaluate the appropriateness of continuing or adjusting the dosage.
7/What should I do if my doctor is absent?
Doctors who are temporarily absent are not replaced. However, all test results received (blood tests, imaging) are verified by colleagues.
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If you need a consultation and your doctor is away, use the walk-in clinic. The doctor will have access to your medical file.